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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Rutenbeck

October 3, 2024

5  out of  5
rating by Greg Rutenbeck
"Great customer service! Onboarding process was thorough and informative . I highly recommend."
We responded:
"Thank you Greg!! We look forward to servicing your insurance needs."
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Jeff Reynolds

October 2, 2024

5  out of  5
rating by Jeff Reynolds
"Just reviewed my policies with Colton and had great discussions on all coverages. He was very articulate and detailed about all the options and where we're at with 'autos' and home. Signed up for drive and save program. Overall very good conversation. Working with Chad and the staff over the years has always been good. We appreciate the excellent service!"
We responded:
"Thank you Jeff!! We really appreciate you sharing your experience with our team over the years."
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Donna Gingerich

September 22, 2024

5  out of  5
rating by Donna Gingerich
"Colton is the agent that I've been dealing with and he is very nice very respectful very easy to talk to explain everything very clearly and is so far has been a great agent!!!"
We responded:
"Thank you Donna for sharing your experience with our office and the time you have spent with Colton on our team. We really appreciate your 5 star review!!"
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Dan Crosby

September 19, 2024

5  out of  5
rating by Dan Crosby
"Good, they keep in touch even if you have no claims. Not annoyingly, but in a caring way."
We responded:
"Thank you Dan!!"
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Michelle Lovell

September 18, 2024

5  out of  5
rating by Michelle Lovell
"Always there when I have questions"
We responded:
"Thank you Michelle!! We appreciate the 5 star review!!!"
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Ann Rabe

September 18, 2024

5  out of  5
rating by Ann Rabe
"Chase was knowledgeable and so kind to explain my insurance coverage during my yearly review. Thank you!!"
We responded:
"Thank you Ann for taking the time to give us a 5 Star review!! We are fortunate to have Chase on our team!!"
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Nicholas Ender

September 3, 2024

5  out of  5
rating by Nicholas Ender
"This office was very present to deal with. We had some things to get started out first and Colton called up back, by our request, every Monday for a few months till we were ready."
We responded:
"We appreciate that you have chosen to work with our agency & State Farm. Thank you for the 5 star review."
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Sarah Kasperbauer

August 22, 2024

5  out of  5
rating by Sarah Kasperbauer
"It has been a year since I joined State Farm. Chase called and reviewed each of my policies (there are 3) in great detail, explaining what each type of insurance actually covers in the real world and to ensure I have enough. He took the time to answer all my questions and I've never felt more secure in protecting my family and belongings. Amazing customer service!"
We responded:
"Thank you Sarah for sharing your experience!! We are very thankful to have Chase on our team!!"
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Jen Nichols

August 16, 2024

5  out of  5
rating by Jen Nichols
"Great to work with"
We responded:
"Thank you Jen!!"
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Codie Schminkey

August 15, 2024

5  out of  5
rating by Codie Schminkey
"Quick and easy to get a policy set up, as well as great staff that answered all my questions and was extremely helpful!"
We responded:
"Thank you, Codie we appreciate, the 5 star review!!"
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David De Vore

August 13, 2024

5  out of  5
rating by David De Vore
"Just started with them but Colton spent the time to make sure I knew everything about the policies. He explained everyone's role in the office can't wait to continue business with them."
We responded:
"Thank you David!! We look forward to working with you as well."
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Karen Matthews

August 12, 2024

5  out of  5
rating by Karen Matthews
"I have been with State Farm for several years. Chad Johnson’s group has been amazing and always helpful. I would strongly recommend them!!"
We responded:
"Thank you Karen!! "
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Kelli Hovious

August 9, 2024

5  out of  5
rating by Kelli Hovious
"These guys are amazing!! I’ve never met a team as dedicated to their clients and as responsive to their needs as them. They take the time to listen, and really hear what you are saying. They have no problem explaining things in a manner that is easy to understand, and they always make sure you truly know what you are getting. Will always recommend them. Thank you guys for what you do!"
We responded:
"We really appreciate you sharing your experience Kelli!! Thanks for the 5 star review!!!"
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Darla Biwer

August 9, 2024

5  out of  5
rating by Darla Biwer
"Damaged a tire and needed it changed, 30 miles from home. I called the road service, they were there in 45 minutes in the rain. Great service!"
We responded:
"Thank you Darla for the 5 Star review!! We appreciate you sharing your experience!!"
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Megan Henderson

July 31, 2024

5  out of  5
rating by Megan Henderson
"The Whole State Farm team have been amazing to work with. We always get great service when having to deal with them. We had an unfortunate situation which caused us to have to make a claim. The process was so easy, and the team helped us get our car fixed quickly without any further difficulties. 10 out of 10 would recommend!!"
We responded:
"Thank you Megan!! We really appreciate your taking the time to share your experience with our team."
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TraveledWheat35 1

July 23, 2024

5  out of  5
rating by TraveledWheat35 1
"Been with chad, & staff. over 12 plus years. Never had any issues. They will call about savings. They all do. After consulting Colton my plan was reduced. With lower deductibles. Plus he made sure I have any and all discounts State Farm offer. Thank you again"
We responded:
"Thank you for the 5 Star review!!"
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Spencer Drish

July 19, 2024

5  out of  5
rating by Spencer Drish
"My agent is Colton, but in general, fantastic office. Very friendly & on the ball & squared away. They helped me save some money on my full coverage policy when I recently switch from GEICO. I recommend."
We responded:
"We really appreciate you taking the time to share your experience and the 5 Star review!! "
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dawn

July 17, 2024

5  out of  5
rating by dawn
"Chase went over in detail what my insurance covers. I really appreciated that. All of my questions were answered. Thank you."
We responded:
"Thank you Dawn for the 5 Star review!!"
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Erica Coury

July 17, 2024

5  out of  5
rating by Erica Coury
"I had a fire destroy one of the buildings and part of my house at my farm/ sanctuary back in April. Chad, Colton, Amy, Chase, and any others I may have forgotten to mention, have been absolutely amazing through this entire process. They have been there on my good days and my worst days helping me to get through everything and understand the process and procedures of insurance claims. I couldn't ask for a better team and I want to give a huge thank you to the Chad Johnson team in Cedar Rapids Iowa. You guys are amazing!"
We responded:
"Thank you Erica!!"
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JOHN FARRELLY

July 17, 2024

5  out of  5
rating by JOHN FARRELLY
"Reviewing my coverage of home and vehicles with Chase, from the Chad Johnson State Farm office, and he thoroughly explained the current coverage I have while providing real life scenarios that could impact each line item allowing me clarity and comprehension of a topic that is usually boring. Quite the unexpected, eye-opening experience where I learnt more than I have ever needed to know but explained by Chase in a very respectful manner. Enjoyed our conversation, Sir."
We responded:
"Thank you John for taking the time to share your experience!!"
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Dan Rodemeyer

June 25, 2024

5  out of  5
rating by Dan Rodemeyer
"We have always had a great response when we have needed them all of the staff go out of their way to help us when we have had a problem, great team to work with, we recommend them to anyone that is in search for insurance!!!"
We responded:
"Thank you Dan!! We all appreciate you taking the time to share your experience with our team!!"
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Nonya Bizzness

May 20, 2024

5  out of  5
rating by Nonya Bizzness
"I've been with Chad Johnson's agency for 20-ish years. Chad and his team are very dedicated to ensuring that you are an informed client. Working most recently with Colton Mosher, he answered all questions directly, laid out the pros and cons of various options, and never laid on the hard sell."
We responded:
"Thank you Nonya for the 5 star review and sharing your experience with our office. We truly appreciate your business!!"
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Jenny Brainard

May 9, 2024

5  out of  5
rating by Jenny Brainard
"Working with Colton has been a great experience. He made us feel so comfortable, and we walked away feeling well cared for. He made sure to learn about what coverage we needed before offering options, which was refreshing. We ended up with better coverage for a lower price than our previous carrier, and we know what we are paying for!"
We responded:
"Thank you Jenny!! We appreciate your review and look forward to taking care of your insurance needs in the years ahead. "
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Vicky Hess

May 3, 2024

5  out of  5
rating by Vicky Hess
"My agents office reached out to me about a review for my home and auto coverages. We made an appointment. Over the phone review it made it easy for my busy schedule. Chase is so kind and personable. He helped me understand what I had and things I could do to help in the future. We tweaked something’s, even saving me some money on others. Great experience!"
We responded:
"Vicky thank you so much for sharing your experience with our office and Chase. We are lucky to have him on our team!!"
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Jacob Blackmon

May 2, 2024

5  out of  5
rating by Jacob Blackmon
"Have been a customer with them for a couple years now, and the service has always been stellar! Colton, who I talk with the most, has done a great job making sure I’m taken care of. Highly recommend!!"
We responded:
"Thank you Jacob!! We really appreciate the 5 star review!!!"